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How it works

Learn how Chit Chats can be your shipping alternative and help you save money while you grow your business.

How it works

Chit Chats is your shipping solution that provides access to low-cost postage through our easy-to-use platform. We work closely with our partner carriers (Canada Post, USPS & Asendia) who handle the delivery to your customer.

Journey of Packages with Chit Chats

Sell your products online

Integrate your store with your Chit Chats account to streamline your shipping

Buy & Print Postage from your account

Get your shipments to Chit Chats

Drop off

Visit a branch or drop spot


Third-Party Pickup*

Schedule through your account and get discounted rates *Service by Canpar



Mail directly to a branch with a carrier of your choice

Chit Chats receives your shipments

Packages are processed and sorted. Then we hand off your packages to our partner carriers who will handle delivery to your customer.

Shipping to U.S.


Chit Chats clears customs and hands off packages to our partner carrier. For U.S. bound shipments our partner carrier is USPS who handles the final delivery to your customer

Read More Shipping to U.S.

Shipping within Canada

Canada Post

Chit Chats processes your Canadian packages and hands them off to Canada Post. Canada Post is our partner carrier for Canadian shipments who deliver the package directly to your customer.

Read More Shipping within Canada

Shipping Internationally

USPS Asendia logo

Chit Chats clears customs and hands off packages to USPS or Asendia, our partner carriers for international shipments. Packages are transported by our partner carriers to the destination country where the final delivery is handled by the local postal authority.

Read More Shipping Internationally

Before Chit Chats


Get your shipments to us

  • Drop off at a branch or drop spot.
  • Schedule a pick up
    • Book from your account to get discounted rates for this third party service by Canpar.
  • Mail packages using a third-party carrier of your own choice.


For all tracking inquiries contact the third-party service used directly.


Shipments are not covered by Chit Chats Insurance during this time.

Chit Chats


Packages are processed by Chit Chats.


Contact our support team for inquiries when shipments are still with Chit Chats.


Chit Chats Insurance coverage begins (if purchased with your postage) once we receive your packages.

After Chit Chats


Packages are handed off to our partner carriers.

Delivery is handled by our partner carriers:

  • Canada Post
  • USPS
  • Asendia
  • UPS MI


Tracking updates are provided by the partner carrier handling delivery.

For all tracking inquiries contact the carrier directly. Find details on our contact page.


Shipments are covered by Chit Chats Insurance (if purchased with your postage).

*Insurance in Canada is offered and administered through Hub International Ontario Limited/Hub Insurance Brokers and Continental Casualty Company Limited.

Explore Chit Chats

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No hidden monthly fees. Unbeatable prices. 20 million parcels delivered.

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