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Prohibited items and carrier restrictions

Chit Chats takes Customs compliance seriously. We want your packages to move smoothly and without delays, so please read, understand and comply with our rules and regulations.

U.S. Customs prohibited items

These rules apply to all U.S. and international shipments sent with Chit Chats.

Last updated: Jun 21, 2021

Shipments cannot exceed USD $800 retail value.

This means any package(s) being shipped to the same address on the same day cannot exceed a retail value of USD $800.

Items/products regulated by:

  • U.S Food and Drug Administration (FDA)
  • U.S. Department of Agriculture (USDA)
  • U.S. Customs and Border Protection (US CBP)
  • Consumer Product Safety Commission (CPSC)
  • Transport Security Administration (TSA)
  • Food and beverages (including candy, tea, coffee)
  • Medical Devices
  • Medicine (prescription and non-prescription)
  • Cannabis, narcotics or drugs of any kind
  • Dietary supplements
  • Glasses/Eyewear (prescription and non-prescription)
  • Firearms, ammunition or weapons of any kind
  • Plant matter (including seeds)
  • Chemicals, hazardous materials or combustibles
  • Knockoffs (products that violate copyright laws)
  • Human remains (including ashes and hair)
  • Animals

Packages may be subject to random internal and external compliance checks. This process includes opening the packages to verify declared shipment information.

The lists below are not exhaustive. Find resources on specific carrier restrictions in our Help & Support. For an overview of our policies on prohibited items please refer to Chit Chats’ Shipment Compliance Declaration. Below are some common examples of the items belonging to the above categories:

  • Acne care products/treatments
  • Alcohol
  • Animal skeletons/carcasses
  • Animal supplements and food
  • Anti-snoring jaw strap
  • Ashes
  • Cannabis
  • Chemical aerosols
  • Chemical paint lifters
  • Chewing gum
  • Clinical strength deodorant/antiperspirant
  • Dental devices/tools
  • Dental floss
  • Dental night guards
  • Dermarollers
  • Diabetes kits
  • Dietary supplements (vitamins, minerals, herbs, amino acids etc)
  • Drug paraphernalia
  • Endangered animal furs/products
  • Epilators
  • Eyeglasses (prescription and non-prescription)
  • Feminine hygiene products
  • Firearms, ammunition and weapons/parts of any kind
  • Flowers (fresh-cut, dried or preserved)
  • Food and beverages
  • Food dye
  • Hair
  • Hair dryers, curling irons and flat irons without gfci plug
  • Hearing aids or hearing aid accessories
  • Knockoffs/copyright violations
  • Lead paint
  • Lighters
  • Lithium batteries
  • Matches
  • Medicine (prescription and non-prescription)
  • Mouthwash
  • Narcotics
  • Nasal aspirators
  • Pain relief/pain therapy items
  • Pemf therapy devices
  • Powered breast pump
  • Pregnancy tests
  • Produce
  • Products manufactured in restricted countries
  • Products with safety issues/alerts
  • Seeds
  • Sexual health products
  • Spices and dried goods
  • Sunlamp
  • Sunscreen
  • Taxidermy
  • Teeth
  • Thermometers
  • Tobacco
  • Toothbrushes
  • Toothpaste
  • UV sanitizer
  • Vaporizers, e-cigarettes and other electronic nicotine delivery systems
  • Whitestrips

Have questions or unsure if your product is compliant? Send us a message.

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